Billing Policy
Billing Policy
All customers of LeadWebHosting must abide by all the terms set forth in this and all other policies. Violation of any of these terms can and will result in the immediate termination of an account with no refund including any pre-payment. Billing payment is due on the purchase renewal date. Product Prices are subject to change in the future, but are guaranteed through customers pre-paid billing period.
Monthly Hosting will be billed automatically each month on the renewal date. Annual Hosting accounts will be sent a bill on the renewal date or automatically billed by subscription.
1. Payments via Credit Card:
LeadWebHosting accepts payment via Master Card and Visa. Usage of a credit card indicates an authorization to cover all future monthly or pre-arranged payments fees. Credit cards will be charged on the purchase renewal date each month. Pre-paid is paid on the annual renewal date. If a Credit Card error, delinquency, or expiration is not corrected by the 10th day after renewal the customer will incur a $10 late fee
2. Late Payments:
When customer payments are late, the account(s) will be suspended on the 15th day after renewal and cancelled at the end of the month if there is no payment made. The customer will have the option of reactivating the account after paying the full amount of the invoice due and an additional fee of $25.00 will be assessed for reactivation. The reactivation fee is non-negotiable
3. Accounts with Non-Usable credit cards:
Credit cards are non-usable when any of the following occur:
a. The card has expired;
b. The card declines our charges for any reason;
c. The card is reported lost or stolen;
d. The card is declared invalid by our processing system.
If a credit card payment fails, the customer will be sent an e-mail with 10 days to rectify the situation either with a new payment method or by updating the credit card information. The customer’s account(s) will be suspended on the 10th of the month and cancelled at the end of the month if there is no payment made. The customer will have the option of reactivating the account after paying the full amount of the invoice due. An additional fee of $15.00 will be assessed for reactivation. The reactivation fee is non-negotiable.
4.Frequently Delinquent Policy:
LeadWebHosting considers a customer to be “frequently delinquent” after the third past due or credit card problem notice within any one year period. Customers who become “frequently delinquent” are required to purchase an Annual agreement to continue service. On the 30th day of any month, a “frequently delinquent” customer must have enough money in his/her account to cover the next month’s hosting fee. When a “frequently delinquent” customer fails to have sufficient funds to pay for the next month of service, the account will be suspended immediately and the account will remain suspended until the end of the month and cancelled if there is no payment made. This policy applies to all payment methods. This policy is non-negotiable.