- What should I do if denied access to my web site when using a browser?
Answer: For a NEW domain, it may take up to a week for the name to be released by InterNIC and propagated to DNSs (Domain Name Servers) throughout the Internet. (Foreign domains and transfers take longer).

If it is an older domain that has previously been reachable, the name may be on hold with InterNIC. Contact InterNIC directly to determine the reason the name is on hold.

You can check the status of your domain name by going to your “whois” page using your control panel.

Also, make sure you changed the name of your Home page file you uploaded to index.html or index.htm

If you can reach the site with the domain address and you know it has been more than 72 hours since the name was released by InterNIC:

Clear your browser cache and try again. If you are using Netscape Navigator, first select Options | Network Preferences, then choose the Cache tab. Click on the buttons “Clear Memory Cache Now” and “Clear Disk Cache Now” and OK, then click Reload. For Internet Explorer Select View | Options, then the Navigation tab and click “Clear History” and OK, then click Refresh.

Note: Netscape may require manually clearing the cache.